AAEON Commitment to You During COVID-19

2020-03-17

Official update from AAEON Europe

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Given the current outbreak of COVID-19 and the impact the virus is having on our global communities, customers, employees and families, we would like to take a minute to share our business continuity plans and how we can help.

Operation as Usual

All AAEON facilities and functions are running as usual. The manufacturing sites in AAEON Taiwan and China are at full operation. The Supply Chain Management, FAE, RMA, and Logistic Centre in AAEON Europe Netherlands remains working without disturbance. All AAEON Europe indirect staff are working remotely and remain in touch with our suppliers and customers.

How We Can Help

Take advantage of our strong services in Customization Service Centre (CSC) and P-trade, in case your original suppliers could not fulfill their work. At AAEON CSC, we provide customization, software installation, assembly, and logistic management. Our P-trade team also works with suppliers all over the world to source commodities such as CPU, RAM, SSD, and more.

Product Availability

Despite the uncertainty of COVID-19 and possible extended lead-time, all production continues without hesitation. AAEON has wide supply chain networks and stays on top of any situation with daily updates from our vendors. AAEON will work closely with you to fulfill your production plan.

In case anything changes due to new situations or governmental measures, we will update you accordingly. If you have special requests or inquiries about product delivery, you’re welcome to contact your sales representative for further assistance.

Thank you for entrusting your business to AAEON. We are very grateful for the role we play and remain committed as ever to ensuring your success. We wish you, your colleagues and family safety, wellness and positivity during these challenging times.

Best regards,

Victor Lai - Managing Director AAEON Europe